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We stand behind every order. Returning something should be easy.
We offer free returns on all eligible domestic orders within 30 calendar days of delivery. Here is what that looks like:
You can submit a return request directly through your account on our store:
Once your return request is approved, you will receive an email with a prepaid return shipping label and instructions. After the item is received, your refund or store credit will be processed.
Need help? Email us at sales@altaperformance.com or call 503-693-1702 during business hours.
The following are not eligible for return or exchange:
The following are not eligible for return or exchange:
Once your return is received and inspected, refunds are issued by check, credit card, or account credit at our discretion. Please allow up to 12–14 working days for a credit card refund to appear on your statement.
Shortage and damage claims must be made within 5 working days of the receipt date. All claims for damaged merchandise must be made with the carrier. Keep all shipping cartons and packing materials for carrier inspection. ASMC LTD. will not initiate any claims with the carrier. All approved refunds will be paid by either check, credit card, or account credit, to be determined by ASMC LTD.

Adjustability

Installation

Open Back Design